How do I make calls on my US phone number?
Dial 1 plus the area code and the number to place calls to the U.S. You will be billed at international rates for local, off-base Japanese numbers. We recommend that you use a local phone to make off-base local Japanese calls. You will not incur l...
How will I call 911 for emergency services?
Dial 911. Your call is handed over to the base switch and routed directly to emergency services.
Can I choose my U.S. number?
Sign up early to receive your choice of numbers from our pool of U.S. numbers. Your choice will be limited as more people sign-up.
Can I take the U.S. number you assign with me?
Allied Telesis is required to support customer portability requests allowing you to keep your assigned telephone number. Please note however that Yokota is the only base outside of the United States that supports U.S. telephone numbers. Thus your ...
Can I port a U.S. number into the Allied System?
Allied Telesis supports number portability within the “Rate Centers” we currently subscribe to. You can submit your request to customer service to determine if the number can be ported into our system. If you are moving from one geographic area to...
When I call home from work, what will I have to dial?
Please visit your Telephone Service Site and get the phone system guide. For example: American Embassy Tokyo: 011-(81) 33-224-5000 or EXT# Atsugi: 011-(81) 46-763-XXXX Zama: 011-(81) 46-407-XXXX Hardy Barracks: 011(81) 3117-29-3270 Iwakuni 011(81)...
When I call work from home, what will I have to dial?
When calling work from a residence, customers will dial appropriate digit plus the 7-digit number DSN number.
I currently have Caller ID at home. Will I still have it with the new phone service?
Yes. You will have Caller ID service with the new phone service.
